and information market is fast-moving and dynamic
and requires a commitment from top management to
take advantage of newly available capacities.
Management has little time to
devote to understanding this environment and is
dependent upon others to stay abreast of
beneficial developments. These other individuals or organizations
must have the breadth to understand how technical
solutions can fit into specific business
Management consulting can help fill the gap.
pressures to maintain a lean organization mean
that existing staff
is fully occupied with its current
responsibilities and does not have time to
initiate or follow up on improvement projects.
A business that is not constantly improving
is dying. Improvement projects that do
not have sufficient dedicated resources committed
to them often fail to produce the
promised and anticipated results. Project leadership is the most critical
Management consultants are temporary resources.
of experience: There
is frequently a “communication gap”
between those members of management
who understand the business and the value of
certain kinds of information, and those members of
the technical staff who have the technical skills
to create and maintain complex information
systems. It is crucial to have a participant in the
process with experience in both areas.
businesses have many smaller record-keeping
requirements that are currently being met by “ad
hoc” methods, dependent upon the experience
and initiative of the user. Many, if not most, of these do not
have adequate controls over the
information and are only as accurate as
the ability and dedication of the reviewer
dictates, yet the information and how it is used
may be extremely important to the business.
Systems departments properly focus on maintenance
and operation of major corporate systems. They have little time for, experience in,
or understanding of development of management-oriented
business information systems.
Internet business opportunities, for example,
require web site design, and marketing and
are a lot of “solutions” available in the
marketplace, all of which have a cost and
commitment associated with them that are not
always clearly spelled out to prospective
purchasers. Poorly understood or poorly
implemented solutions can be dangerous to
the health of a business. Effective utilization of a technological
solution depends upon how thoroughly management
understands the system and how effectively it
implements and controls it.
Computer consulting brings you outside experience
your organization may never have otherwise.
business decisions have a “political” side to
them. They all affect organizational and power
relationships within a business. It is helpful to have a perspective
from outside the internal politics of a
business for making significant decisions that
affect the health and future of an enterprise.
Business consulting provides perspective from
other organizations who may have solved the
problems you are experiencing.
of issue: Computer
resources are a cost of business that no business
Not only do they consume significant
corporate dollars, the use of computers will have
an impact on the business well beyond the size of
It is critical that this investment
be managed wisely and that it be as productive
for the business as possible.
are dangerous. Understanding and the process
decisions are critical. There are generally no
quick answers for substantial problems.
Notwithstanding the need for quick action on
occasion, it is important to set a process in
motion that management is comfortable with that
addresses problems in an orderly manner
and builds better understanding over time.
This is as true of computer issues as of any other
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