Thursday, July 02, 2009

Ten Ways to Use LinkedIn

"All 500 of the Fortune 500 are represented in LinkedIn. In fact, 499 of them are represented by director-level and above employees."

I found the statement above intriguing because I had always thought of LinkedIn as a way that small businesses and individuals were interacting on the web rather than large corporations. While that may be true, what this statistic reveals is that the individuals who are on LinkedIn are connected to all these large organizations, and, importantly, in significant roles! That has a lot of implications when thinking about how this tool might be useful to someone using it for networking.

This blog entry outlines a short list of ways to make use of LinkedIn:
  1. Increase your visibility.
  2. Improve your connectability.
  3. Improve your Google PageRank.
  4. Enhance your search engine results.
  5. Perform blind, “reverse,” and company reference checks.
  6. Increase the relevancy of your job search.
  7. Make your interview go smoother.
  8. Gauge the health of a company.
  9. Gauge the health of an industry.
  10. Track startups.
  11. Ask for advice.
  12. Integrate into a new job.
  13. Scope out the competition, customers, partners, etc.
For a more detailed discussion on each of these ideas, click on the title of this posting to go directly to the original blog that I have quoted.

These are just ideas that others have collected, and they will be more effective for some people than for others. For example, it appears to me that there is a definite "age bias" inherent in this kind of tool. My connections who are over 55 do not seem to have as many connections as my connections who are under 55. With a networking tool like this, it becomes more powerful and useful as more people use it more fully.

The message for us all in this article is that there is a new tool available to anyone who can make something of it, and using it is free and relatively easy. Keep in mind that LinkedIn also has a paid option that offers more features and power, so if you are in the group (or want to get into the group) for which this tool works better, you have the opportunity to "gear it up" a notch.

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The Future of the Internet?

"Today, the Google-Facebook rivalry isn't just going strong, it has evolved into a full-blown battle over the future of the Internet—its structure, design, and utility. For the last decade or so, the Web has been defined by Google's algorithms—rigorous and efficient equations that parse practically every byte of online activity to build a dispassionate atlas of the online world. Facebook CEO Mark Zuckerberg envisions a more personalized, humanized Web, where our network of friends, colleagues, peers, and family is our primary source of information, just as it is offline. In Zuckerberg's vision, users will query this "social graph" to find a doctor, the best camera, or someone to hire—rather than tapping the cold mathematics of a Google search. It is a complete rethinking of how we navigate the online world, one that places Facebook right at the center. In other words, right where Google is now."

Here is some food for thought! This article describes how Facebook is building a huge database of information about people and their activities and relationships. As described in this article, this platform could become the new way that people find information on the web, that is, by referrals from friends and connections rather than by search!

There is a lot of speculation in this article, and many things that might happen never do, but it appears that Google is taking this kind of threat seriously, indicating that there is something to the idea.

We are all aware that social media, of which Facebook is only one outstanding example, is playing a more and more significant role in marketing on the web. As active marketers, we all need to be aware of this new phenomenon, but the idea that Facebook could actually replace Google as the primary source of new traffic is a real paradigm shift.

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Thursday, June 11, 2009

Social Media: Mixing Business with Pleasure?

"One of the questions I hear most often when I'm teaching a social media seminar is how to balance their professional social media presence with their personal one. People ask me if they should blog and Tweet as themselves or as their business. They ask if they should mix business contacts with friends on Facebook and LinkedIn. They want to know if they can talk about their hobbies on their business profiles. Basically, they want to know the pros and cons of mixing business with pleasure in the blurry-lined landscape of social media."

Social Media is (are??) intruding in our lives more and more every day. All of these new forms of communication and interaction pose new challenges and opportunities for us to consider. Jennifer has written an interesting article exploring some of the issues that arise in this area that we all need to think about seriously before we become active in this arena. A big point to remember is, "you can't take things back!" Once you have put something out into this environment, you have lost all control over it.

In my own experience, I find I am mixing business and social more and more on the web, but I tend to be a pretty private person anyway, and I am very cautious about the personal things that I post. Even so, this information, especially over some time, can become quite revealing, and you can inadvertently tell people things that you might not always be comfortable with.

One suggestion that I might make to newcomers to this field is to do some "lurking" before you become active. What this refers to is the practice of hanging around and reading what other people are saying without participating yourself. There are many forums on the web where this practice is really frowned upon and discouraged, but the newer forms of the social media are so wide open that I have not seen that same sort of attitude expressed. What it does for you is it gives you a chance to see what other people are doing so you can form your own impression of what is appropriate and comfortable for you before you commit yourself. When you see the material that other people are putting up on the web, I guarantee you will have a personal reaction to what you see. This reaction will help to inform you about your personal comfort zone, and you can use that information to guide your own participation.

As Jennifer's piece makes clear, it has to be a personal choice for each of us to determine the correct balance between these different interests. My own decision is to continue as I have been doing, but always remember that there is no private conversation taking place here and anything that I say can be seen by anyone else on the web, today or tomorrow, into the indefinite future! If you are not comfortable thinking about that prospect when you get ready to post something, don't post it! I want to err on the side of caution at all times.

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Tuesday, June 09, 2009

Keyword-Driven Marketing for B2B

"Understanding what your customers want – and how they express that need – is the foundation of effective marketing, ..."

We all know that keywords are the most important element in ranking that generates traffic to your web site, but the trick is understanding how to make them work for you. The quote above makes the point well, that you have to understand how your prospective customers express themselves in order to be successful.

This author is telling his audience that keywords are important to B2B (business to business) marketing just as in B2C (business to consumer) marketing. He also has a good list of points included in his article.

  • Use Keyword-Driven Marketing to truly understand the language of your customer.
  • Understand user intent and provide an entry point as early in the buying cycle as possible.
  • Develop integrated search marketing strategies to maximize return on investment.
  • Provide compelling experiences – not just content.
  • Test, test, and test again. Then, test, test and test again…
While these points are good, it is disappointing that there is no more detail provided to help one understand what these guidelines mean in practice.

I would elaborate on his points in this way.

It is crucial that you, as the marketer, understand what keyword phrases the prospect is like to use and what that choice of words indicates about his frame of mind at the time of the search. Specific terms pertaining to the product or service should never be overlooked in keyword marketing, but often the searcher is looking for information to understand a problem better or to get ideas for solutions. This orientation will lead to a different choice of keyword phrases for the search that must be anticipated.

As the author says, particularly in B2B marketing, it is important to enter the relationship with the prospect as early in the buying cycle as possible. With B2b, the cycle is likely to be longer, and the purpose of the marketing is to get into consideration before the purchasing decision begins to be made. Using your web site to convey your knowledge and understanding of the searchers' needs, and the professionalism to assist with them is the goal.

Applying the points described in the preceding paragraph is the strategic consideration. Creating compelling experiences means that you have to engage the interest of the prospect. Providing useful information in understandable form is the challenge.

Finally, testing is always important. One of the things that I liked about the website StartBreakingFree that I recommended in my previous post is the way Brian describes his testing efforts in great detail. It is through testing that you can discover which of various alternative approaches to your market will prove to be the most effective for you.

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